With almost three decades of experience in technology and more than a decade in the hospitality industry, including executive positions at world-renowned hotel organizations such as The Cosmopolitan and MGM MIRAGE, Kris has a successful track record in defining strategies, driving bottom-line growth, and achieving business goals. Achievements include delivering a global ticket entry solution as the basis for future system migrations, an automated disaster recovery solution, and a polyglot software development framework within a VAX system. Trevor holds a Bachelor’s degree in Economics and a J.D. Jeff’s 23 years of experience within the online direct-to-consumer space started when he launched a digital marketing and communications agency serving top brands including Home Depot, Sony, UPS, and Whirlpool. Kelly was instrumental in the recent move into our new Scottsdale Headquarters, taking a lead role in most design, construction and move related projects. He holds a Bachelor of Science degree in Finance from Arizona State University. His passion for performance, ability to thrive in a fast paced environment, and desire for interdepartmental collaboration resulted in expanding his responsibilities and being promoted seven times. We believe in bringing your whole self to work every single day. Prior to joining arrivia, he was at Allianz, one of the world’s largest financial services companies, as the CEO of its multi-billion dollar global travel insurance business. Jennifer holds an Master’s degree in Business Administration from Eastern Kentucky University with an emphasis on Integrated Communications and also a Bachelor’s degree in Business Management from Arizona State University. As Vice President of Information Technology, Dan is responsible for overseeing the global on premise and cloud-based infrastructure, telecommunications and information security organizations. Marlene’s energy and passion quickly boosted her into the key leadership role of Senior Vice President of Business Development & International Marketing. You don't even have a cause; you don't believe in anything." In her current role, Michelle is responsible for spearheading membership and consumer marketing initiatives that provide high-value product offerings to our ICE business partners and their customers, in addition to developing new programs that drive company growth and success. Prior to Allianz, he was part of the management team that launched Orbitz, a leading online travel agent, and helped grow it to over $11 billion of gross travel bookings. During Diane’s tenure, ICE has achieved higher-than-industry-standard Net Promoter Scores, and our Customer Experience Management team won an ARDA Gold Award in 2019. Diane also spent five years at Southwest Airlines® leading a contact center. His passion for great service, knowledge of business operations, and deep understanding of the customer experience have been established through his hands-on approach with industry leaders in vacation, corporate and loyalty travel as well as leading operations outside of the travel industry. Agent Jack's Bar. Doug joined arrivia as SVP of Strategic Business Development. Prior to ICE, Christine held a number of C-level positions with SkyMall®, including President of this iconic brand for over 10 years. Christel House International, a non-profit organization dedicated to transforming the lives of impoverished children around the world, offers a robust K-12 education and a strong character development program. Her depth of knowledge and experience with loyalty and membership marketing makes her an invaluable asset to the ICE team. Jack’s skills and experience have proven instrumental in providing dynamic growth within ICE’s current resort partnerships in addition to developing new domestic and international resort alliances. Oh no! Travis has held many leadership roles encompassing vacation packaging, corporate travel, research and development and warehouse operations. Be a part of our winning culture on a mission to create a diverse environment where everyone can come to work as their whole, authentic selves. Dealing with the public and meeting new people every day has always been Jack's biggest motivation whilst developing a real love for property and helping people move in the meantime. Travis was also a core member of the Connexions/cxLoyalty leadership team that built the industry’s largest travel loyalty offering for global banking and travel programs. As the Director of Compensation and Benefits, Patrick’s focus is making ICE the best place to work, which includes the areas of base and variable compensation, HR systems, performance management, payroll and employee benefits. Named one of the Fastest Growing Travel Companies in America by Inc., SOR works with private vacation clubs, corporations, and top resorts worldwide to ensure their members enjoy tailored and turnkey travel options that fit their lifestyle, expectations, and budget. John also directed the successful start-up of Phoenix-based MiniSoft, Inc., a leading legal software and services company. As a senior leader with over 20 years of expertise, his depth of knowledge across a broad range of technologies and departments allows him to be successful in driving and managing ICE’s daily operations across worldwide infrastructures, servers, and service desks, in addition to being responsible for a multitude of network upgrades, enhancing and stabilizing the ICE Infrastructure, cost savings and efficiencies discovery, and PCI Compliance efforts for worldwide operations. Earlier in his career he worked in a variety of finance and strategy roles over 13 years at PepsiCo and the Pepsi Bottling Group. He has been part of arrivia operations in the Asia Pacific Region and designated arrivia Aussie for more than 15 years. Jeremy began his career with ICE in 1998, bringing extensive experience to the organization’s Senior Leadership Team. Hal and Sophia, then agree to the $100,000. He led the enterprise Agile and DevOps transformation across its 1000+ global IT organization, which improved business agility and realized higher developer productivity. An experienced property agent would have expertise in the buying and selling of real estates. Explore new challenges and make space to learn, grow, and improve. Every year, ICE employees hold an Operation Fill a Backpack school supply drive and a ’Tis the Season holiday gift drive in which thousands of dollars in donations are raised for new clothing, linens, games, electronics and other items for A New Leaf’s shelters and clients. Jack says no to that. In 2019, she transitioned to the role of Chief Corporate Development & Legal Officer. Ashley’s wealth of knowledge of the company’s products and processes in sales, marketing, technology and product development brings Account Management a sharp eye for precise detail, initiative execution and performance. With over 25 years of experience in technology Peter joined ICE in 2017 and serves as the VP of Software Development. Vice President of Information Technology and ICE’s designated IT guru, Brian Spitler joined ICE in 2014. Peter has critical experience creating and managing technology teams creating world class software. We accept people for who they are, and are proud to consider everyone on an equal opportunity basis without regard to race, color, religion, sex, gender, gender identity or expression, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other non-merit factor. Trevor is admitted to practice law in Arizona and California. Brian is a digital media pioneer as well as an international speaker, author, professor, and consultant with over 20 years of experience. Prior to ICE, John was the Vice President of Operations for DirectBuy, a consumer buying club organization where he was responsible for the supply chain and corporate service organization. Hal and Sophia say they will buy the restaurant, but only pay an extra $75,000 for the non-competition agreement. Today, his focus is centered on driving growth and marketing technology across all our brands while providing the best member experience at the intersection of travel and tech. Careers Contact Us Licensing Queries AFL Clubs ... Jack's first snag as a Saint St Kilda recruit Jack Higgins conjures his first goal in new colours, with a crafty snap on his left. Nick has had a tremendous impact on sales efficiencies and bottom-line results through the implementation of innovative process improvements, ongoing training programs, and leadership development. Prior to joining ICE, Laurie earned the vacation ownership industry’s coveted “Gold Ardy” award from the American Resort Development Association (ARDA) for her marketing work at Polo Towers, Las Vegas. In addition to his work at ICE Peter is a pilot and flight instructor. Jennifer joined arrivia with over 25 years of leadership experience in human resources, business operations automation, and sales in a variety of industries. Her passion for the industry as a whole drives her relentless efforts to exceed the expectations of our discerning partners and their members for quality, service, value, and choices in cruises, resorts, and destinations worldwide. He successfully led a cross-functional team that developed the strategy and implemented core enablers to seamlessly migrate millions of daily site visitors from legacy sites onto the new global platform while balancing business performance objectives. Learn vocabulary, terms, and more with flashcards, games, and other study tools. In his current role, Chris oversees large-scale sales operations, continuing to support proven sales strategies while also innovatively identifying new opportunities and developing new techniques. Lance’s demonstration of proficiency in such areas of business has earned him recognition in building strategic partnerships and alliances with executives, staff, and business partners. Brian joined arrivia and brought with him more than two decades of corporate and finance experience with high growth domestic and multinational businesses focused in the retail, business services, software development, technology infrastructure and manufacturing industries. She covertly sold government information to several buyers. In his role as Global Chief Marketing Officer, Joshua oversees global teams responsible for all aspects of the company’s customer engagement strategy, including direct marketing strategy, digital consumer engagement, loyalty marketing, marketing technology, customer analytics, and brand creative strategy. Stacey is responsible for the thought leadership, overall strategy and creative approach to arrivia’s B2B marketing, enhancing the value and visibility of the arrivia brand in key markets. Travis has been in the travel industry for 29 years and has strong experience with large scale sales/service operations, business acquisition and integration, client commercial development and onboarding and has a proven track record of managing strategic partner relationships for some of the industries largest brands. Prior to Jack and Sophia agreeing to the offer, however, Jack changes his mind. He has been instrumental at arrivia in helping it reach some of its largest milestones; including the recent acquisitions and largest partnerships. With 27 years in IT, Dan is a technology visionary with executive and hands-on experience in automating multi-billion dollar enterprises. Trevor joined ICE in 2016 with years of in-house counsel experience and quickly became an integral part of the ICE team. Jeremy has held several significant leadership roles at ICE, demonstrating a successful track record in defining sales strategies that drive bottom line growth and achievement of business goals. ICE’s global customer experience has continued to evolve under Diane’s leadership, and she now holds the position of Senior Vice President of Revenue Integrity and Customer Experience, partnering with various teams throughout ICE to ensure both a positive external and internal customer experience. With over 20 years of marketing, sales, and product development experience across a variety of industries and markets, Gabriela joined the ICE team in 2014. For more than 40 years, A New Leaf has been helping local Phoenix families through homeless and domestic violence shelters and services, youth residential programs, foster care programs, behavioral health services and affordable housing communities. Anne is a classically trained singer who also enjoys reading, writing, meditation and spending time with her husband and their daughter Gillian. Jeff was responsible for the expansion and optimization of all marketing, including, e-commerce, pricing, product, GTM strategy and strategic partner relationships with Apple, Verizon, and Amazon. Elliot Springer co-founded SaveOnResorts.com (SOR Technology) in 2004 along with Kevin Schneider, developing the business into a global travel technology and fulfillment provider for closed user groups. The fury of Rury! John’s extensive background in supply chain and operations management has been an integral part of ICE’s leadership team since joining ICE in 2013. Ashley fulfills a key role at arrivia by providing executive business management for our current and new partner accounts. Throughout her 7 years at ICE, Michelle has been closely involved with the Brand and Product Marketing teams to drive strategic, multimedia marketing plans across a variety of key accounts. Guido’s strategic and action-driven approach to human resources promotes positive enhancements within ICE’s employee engagement and culture, bolstering the growth and development of all of team members at ICE. Travis joined arrivia with more than two decades of experience in travel, loyalty and contact center leadership. He was also co-founder of Sonoran Technologies, which specialized in high-end document management solutions for the corporate market. Kevin is a college-professor-turned-CEO who co-founded SaveOnResorts.com (SOR) in 2004 after being hired to build a website to generate leads for a new resort hotel in San Diego. Vice President of Memberships, Chris Cole, began his career with ICE in 2005. He is responsible for development and delivery on our IT strategy and ensuring our technology team is fully meeting the needs of our clients. He leads our business development and account management teams and concentrates his efforts on strengthening and optimizing existing relationships while seeking new growth opportunities. His focus is on supporting arrivia’s current and prospective clients as well as strategic partners in generating incremental revenue growth and consumer engagement. His proven track record of building sales departments, organizational leadership and business management, as well as strategic business planning continue to make Chris a valuable member of the ICE team. Jeffrey Dixon, who recently joined ICE in 2015 with over 20 years of hospitality, resort, and timeshare experience, has held key leadership roles in world-class organizations, including Vacation Village Resorts and RCI International. Don joins arrivia after a successful consulting career as a partner with Ernst & Young and Accenture. A high-energy and boisterous man, Hank was Walter White's brother-in-law. Sign up to receive communications about working at arrivia and future job openings. Since joining the ICE team in 2007, she has had a proven record of achievement in establishing strategies to improve revenue and profitability, including successfully transitioning the organization’s core cruise business from a one dimensional exchange model to a complex, tactical promotional model, enhancing member benefits in order to remain competitive in the changing industry landscape. For more than a decade, ICE has held raffles, auctions, special events and holiday celebrations that support the work of this charitable organization. Before RR Donnelley, he was part of Orbitz’s software engineering team for nearly ten years. Suppose that Jack and Sophia and Hal enter into an agreement for the sale of the business without the non-competition agreement. D. Yes, a valid contract was formed on July 15th when the letter of acceptance was sent. Previously, Stuart served with many global vacation membership businesses and resorts including Tanco Resorts Berhad, where he was the Vice President of Operations & Business Development for their operations in Malaysia, the United Kingdom and Australia. One of ICE’s OGs, Ted’s been an ICE team member since the company’s inception in 1997. Fortnite toys and action figures bring the favourite game to life, encouraging imaginative play and storytelling. In 2001, Nick ventured into the resort and leisure industry, spending the next eight years managing marketing and call center operations for Marriott Vacation Club International (MVCI). Trevor holds dual Bachelor’s degrees with distinction in Economics and Sociology and a Juris Doctor. Its R&D centers based in Silicon Valley, New York, and Romania have received recognition for their approach to quality and their commitment to social impact. With a strong record of success in creating robust IT architectures and infrastructures for Fortune 500 companies like Bank of America, Chase Bank and Visa, Dan has a proven ability to bring the benefits of IT to solve business issues while managing costs and risks. Prior to her current role in the company, Christine has been a key leader in employer relations for corporations such as Pinnacle Entertainment® and Harrah’s®, where she oversaw employee acquisition and training, executive development, employee compensation and benefits, and problem resolution. These multi-tiered, high-value travel-based programs are anchored by a sophisticated CRM system that manages memberships, loyalty programs, and alternative currency use. Suppose that Jack states that he would sell the restaurant with the non-competition agreement for an extra $100,000. "You're worse than a traitor, Nina. We’re focused on building a customer first culture driven to create world-class experiences for all of our members at every point in their journey. When she isn’t collecting coffee mugs with sassy remarks on them, Marlene leads business development initiatives that create innovative, high-value opportunities and drive growth for both ICE and ICE partners.
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